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We have updated our privacy policy   

Thank you for visiting the TouchChat Support web site. Any use of this site is deemed to constitute acceptance of all terms and conditions set forth herein and in PRC-Saltillo’s Privacy Policy. In order to access the support area of the website, you will be required to read and accept each of the following requirements:


PRC-Saltillo assumes no responsibility for any errors or omissions in the information provided on this website. PRC-Saltillo makes no representations or warranties about the suitability of the information for any purpose. All information and documents are provided "as is," without warranty of any kind. PRC-Saltillo assumes no responsibility for any errors, omissions, or other discrepancies between the electronic and printed versions of documents. PRC-Saltillo disclaims all warranties and conditions, express or implied, with regard to any information on this website. By using this site, the User agrees that PRC-Saltillo shall not be liable for any special, indirect, or consequential damages or any damages whatsoever arising out of, resulting from or in connection with the use, misuse, application, or performance of information or documents available from this website.

Account Ownership and Liability

By using this site, you represent to PRC-Saltillo that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree to indemnify and hold PRC-Saltillo harmless for any claims made against PRC-Saltillo by any person or entity caused by or connected to User's use or misuse of his/her password, information, or account. You agree that PRC-Saltillo is not liable for any damages, injury, inconvenience, or other claims that may result from equipment failure, power interruption, file corruption, or for any claims whatsoever that may arise from using this support website. If you are under 18, you may use only with involvement of a parent or guardian. PRC-Saltillo reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PRC-Saltillo, PRC-Saltillo Sponsors, or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of PRC-Saltillo and protected by U.S. and international copyright laws. All software used on this site is the property of PRC-Saltillo or its software suppliers and protected by United States and international copyright laws.


All marks indicated on our site are registered trademarks of PRC-Saltillo and/or PRC-Saltillo Sponsors. PRC-Saltillo Sponsor's trademarks and trade dress may not be used in connection with any product or service that is not approved, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits any PRC-Saltillo Sponsor.

Electronic Communications

When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Content You Use

Any content the User obtains through this website is available only for personal or individual use, and is not for use in a commercial, for-profit, or business setting. No content the User obtains, accesses, or uses shall be reproduced, reverse engineered, distributed, or re-distributed as the User's own intellectual or other property. PRC-Saltillo does not endorse any third party websites, products, media, information, or recommendations, nor does PRC-Saltillo offer any representation about the validity of such material.

Payments and Refunds

The fees applicable for the service are published within the site. The prices stated exclude all taxes and charges unless otherwise stated. You are responsible for any taxes, data charges and internet access fees. PRC-Saltillo reserves the right to change the quoted prices at any time. You must be authorized to use the payment method that you enter and you authorize us to charge you for the service you sign up for while the terms are in force. You must keep all contact information in your account current. If you upgrade your account, the fees will be pro-rated to the end of your current term. Subscription renewals are for a 6 month or 1 year term. You may downgrade your account at renewal. You may cancel your account by not renewing it at the end of the term.

Applicable Law

By visiting the TouchChat App support site, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and PRC-Saltillo.


Any dispute relating in any way to your visit to TouchChat App support site or to products you purchase through shall be submitted to confidential arbitration in Millersburg, OH, except that, to the extent you have in any manner violated or threatened to violate PRC-Saltillo's intellectual property rights, PRC-Saltillo may seek injunctive or other appropriate relief in any state or federal court in the state of Washington, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. These policies also govern your visit to the TouchChat App support site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.