TouchChat Support

Please log in to access premium support.

IMPORTANT NOTE Regarding iOS upgrades:  Please, be sure to back up all custom vocabulary files within TouchChat and update the TouchChat app prior to doing the iOS Upgrade.  Find the instructions for doing this in the User's Manual or in these articles

While augmentative communication software on iPods and iPads allow much functionality at a very low price, customer support for these products is limited as compared to traditional, dedicated AAC devices. While this is also true of TouchChat, we offer a number of support options which are not typically available for such applications.

TouchChat Manual & Quick Reference Guide

Download the TouchChat Manual and/or Quick Reference Guide to get up and running quickly.

Download Manuals

Live Webinars

Get live, online training on various topics.

View Upcoming Webinars

Recorded Webinars

Watch a previously recorded webinar given by one of our consultants at your leisure.

View Recorded Webinars

Support Articles

Our support articles are full of detailed how-tos and troubleshooting tips.

View Support Articles

Video Tutorials

Walk through various features of TouchChat with our video tutorials.

View Videos

Trainings

We offer in-person trainings to help you get the most out of TouchChat.

Learn More

Certified TouchChat Trainers

Professionals offering training in your area.

View Certified Trainers

TouchChat Users Group on Facebook

Online support community for adult TouchChat users, parents, therapists, and others who support TouchChat users.

TouchChat Users Group

Windows Editor Updates

Download updates for TouchChat Windows Editor

Download Updates

Current TouchChat Version

The current version of the TouchChat HD software is 2.5.1

Trouble Tickets

Get timely support and status updates with our ticket system.

Visit Trouble Tickets

Contact Support

Please send any support-related questions to support@touchchatapp.com