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TouchChat Support

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IMPORTANT NOTE Regarding iOS upgrades:  Please, be sure to back up all custom vocabulary files within TouchChat and update the TouchChat app prior to doing the iOS Upgrade.  Find the instructions for doing this in the User's Manual or in these articles.

While augmentative communication software on an iPod® and iPad® allows much functionality at a very low price, customer support for these products is limited as compared to traditional, dedicated AAC devices. While this is also true of TouchChat, we offer a number of support options which are not typically available for such applications.

TouchChat Manual & Quick Reference Guide

Download the TouchChat Manual and/or Quick Reference Guide to get up and running quickly.

Download Manuals

Live Webinars

Get live, online training on various topics.

View Upcoming Webinars

Recorded Webinars

Watch a previously recorded webinar given by one of our consultants at your leisure.

View Recorded Webinars

Support Articles

Our support articles are full of detailed how-tos and troubleshooting tips.

View Support Articles

Additional Vocabulary Files

Vocablulary files not distributed with the current software.

View Vocabulary Files

Implementation Materials

Saltillo, the creator of TouchChat has created materials to support use of many of the language systems.

View Implementation Materials

Video Tutorials

Walk through various features of TouchChat with our video tutorials.

View Videos

Certified TouchChat Trainers

Professionals offering training in your area.

View Certified Trainers

TouchChat Users Group on Facebook

Online support community for adult TouchChat users, parents, therapists, and others who support TouchChat users.

TouchChat Users Group


We offer in-person trainings to help you get the most out of TouchChat.

Learn More

Chat Editor Updates

Download updates for Chat Editor

Download Updates

Trouble Tickets

Get timely support and status updates with our ticket system.

Visit Trouble Tickets

Contact Support

Please send any support-related questions to

Current TouchChat Version

The current version of TouchChat is 2.30.1.