Create New Account

We only use strictly necessary cookies for this website. Please see the privacy policy for more information.

^{Backing Up And Transferring Vocabularies:}
Auto Back Up Using ICloud

To make sure your TouchChat app is backing up to iCloud:

In the iOS Settings, tap on your Apple ID/name at the top.
Tap on iCloud.
Scroll down and make sure iCloud backup is ON.
Tap Manage Storage.
Tap Backups.
Tap your device.
Scroll down and make sure TouchChat is enabled.

Backing up should save all custom vocabulary files and user's settings and profiles.

Note: Voices and original vocabulary files are not backed up. This includes files downloaded from the Upgrade Store. After a restore, purchased original vocabulary will be listed but will not open, so the user will need to re-download all purchased vocabulary files and voices from the upgrade store.

Return to Category

Search Support

Jump to Category

Trouble Tickets

Get timely support and status updates with our ticket system.

Open a Ticket

Contact Support

Please send any support-related questions to: support@touchchatapp.com

Other articles that may be related:

WordPower48 Español – Picture Support

English/Spanish picture support for the home page of the WordPower48 Español vocabulary.

Using The TouchChat App During A FaceTime Call

Learn how to use the TouchChat during a FaceTime call.

Using ICloud Drive

Learn how to backup a vocab file to iCloud Drive.

Update The TouchChat App

Learn how to update the TouchChat application.

Update in-app purchases

Learn more about updating in-app purchases.

Update Chat Editor Software

Learn how to update your Chat Editor software.

_{When you can’t speak, life can feel overwhelming – but it doesn’t have to be that way. Experience the life-changing joy of meaningful communication through our world-renowned, customized AAC vocabularies, assistive technology, and our unmatched training and personalized support. Trust our 50+ years of AAC experience to guide you to the right communication solution. Connect with us to learn more.}

_{For over 50 years, PRC has been a leader in giving a voice to those who cannot speak for themselves. Since our founding in 1966, PRC has paved the way in the development of speech-generating devices (SGDs) and continues to innovate in the field of augmentative and alternative communication.}

_{Saltillo is dedicated to making personal communication possible to individuals who are unable to use their natural voice. We strive to offer comprehensive training and support for your Saltillo device.}

_{The AAC Funding website from PRC and Saltillo assists SLPs, caregivers and/or educators through the process of creating a submission packet, whether funding an AAC device through Medicare/Medicaid or private insurance.}

_{Learn the basics about augmentative and alternative communication (AAC), explore the difference between language and communication, and read stories of real-life people who use AAC.}

_{Teaching (and learning) a new access method for augmentative and alternative communication (AAC) can be overwhelming. ALP for AAC breaks down this learning process into 3 broad stages with 8 specific phases.}

_{The AAC Language Lab offers real-life solutions in support of language development. Explore language stages and interactive materials designed for Speech Language Pathologists (SLPs), Educators and Parents.}

_{Realize Language is an online service that gives parents and professionals powerful ways to monitor, measure, and maximize a child's use of an Augmentative & Alternative Communication (AAC) speech device.}

_{The Center for AAC & Autism is dedicated to building awareness of the power of AAC, changing the lives of children with autism and other developmental disabilities through education, resources, information and supporting clinical research.}

_{LAMP Words for Life is designed to meet the communication needs of children with autism. Based on the Language Acquisition through Motor Planning (LAMP) methodology, its consistent motor plan enables early success and allows the client's vocabulary and communication skills to grow.}

_{TouchChat is a full-featured communication solution for individuals who have difficulty using their natural voice. TouchChat is designed for individuals with Autism, Down Syndrome, ALS, apraxia, stroke, or other conditions that affect a person's ability to use natural speech.}

_{PRC-Saltillo offers a wealth of resources to make online AAC as easy as possible for you, so you can continue to provide quality treatment and evaluations to clients. Enter AAC TeleTips below and find the online AAC support you need.}