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Troubleshooting:
Bug Update (2.52)


Below are some known issues from the 2.52 software update. If you are seeing an issue not listed below, please contact our support team: support@touchchatapp.com

  • TouchChat Discover upgrades may not show content
    • Workaround: Uninstall and reinstall the app. In the library menu, check Menu > Languages & Regions, ensure your preferred languages are in the list.
  • Highlight spoken word not working with Acapela voices
  • Auto Clear feature not working with Acapela voices
  • Acapela or Almagu voices are not visible in the menu
    • Workaround: There is a voice cap (Almagu: one voice; Acapela: two voices). If you have one of these voices selected and not seeing any additional Almagu or Acapela voices, select an Apple voice to see all your voice options.




Get timely support and status updates with our ticket system.

Open a Ticket


Please send any support-related questions to: support@touchchatapp.com


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