Revised March 8, 2024
With many AAC apps on the market, your decision to choose TouchChat as your AAC app means a lot to us. Your voice is our priority. We seek to provide you with the best possible experience—user-friendly functionality, extensive vocabulary, quality voices, focused training, and ongoing support. Making the change to TouchChat HD will bring you new features and updates to keep you communicating at your highest level.
Below are some answers to your FAQs that may help guide you in your app decision. Please reach out to us if you have any questions at info@touchchatapp.com. We are happy to discuss next steps with you.
Is TouchChat going away?
No, only the three Classic TouchChat apps (Classic TouchChat with WordPower®, Classic TouchChat, and Classic TouchChat Lite) are retiring due to older technology. The three TouchChat HD apps are here to stay.
How do I know which TouchChat app I have?
Look at your device’s home screen where all app icons are located. Classic TouchChat app icons have pink or purple backgrounds.
Can I still use my Classic app until the spring retirement?
Yes, your app will continue to function as usual until early May 2024.
Can I use my Classic app after the spring retirement?
Yes, your Classic TouchChat app will stay on your device unless it’s deleted. Limited support will be available, and you will not receive new app updates.
I accidentally deleted my Classic app. Can I download it again before the spring retirement?
Yes, it will be available to download until early May 2024. After the spring retirement, you will NOT be able to download or re-install your app on your current iOS device or install it on a future iOS device.
If I get a new iPad or iPhone, can I transfer my Classic app to it before/after the spring retirement?
Your Classic TouchChat app will continue to function as usual until early May 2024. You may transfer it to a different iOS device until it retires. After the spring retirement, you will NOT be able to download or re-install your app on a future iOS device.
Can I transfer my Classic vocabulary pages to TouchChat HD? How?
Yes, and we hope you will! Your voice is made up of your customized vocabulary pages and it would be beneficial to take them with you to your new TouchChat HD app. Here’s how.
I work at a school and our iPads are managed by a mobile device management system (MDM). How do I know which TouchChat app I have?
You can check with your IT / Assistive Technology staff member, or you can look at your device’s home screen where all app icons are located. Classic TouchChat app icons have pink or purple backgrounds as shown below. If you notice a Classic app, let your IT / Assistive Technology team know that this app will be retiring in early May 2024.
I work at a school and our iPads are managed by a mobile device management system (MDM). Will I be able to use Classic apps after the spring app retirement?
After the Classic apps retire in early May 2024, you will no longer be able to move them between iOS devices. Apps will stay on their current device unless deleted.
I have questions about the changes to my Classic TouchChat app. How do I get in touch with someone about my concerns?
Please reach out to the iOS app team at info@touchchatapp.com.
When you can’t speak, life can feel overwhelming – but it doesn’t have to be that way. Experience the life-changing joy of meaningful communication through our world-renowned, customized AAC vocabularies, assistive technology, and our unmatched training and personalized support. Trust our 50+ years of AAC experience to guide you to the right communication solution. Connect with us to learn more.
For over 50 years, PRC has been a leader in giving a voice to those who cannot speak for themselves. Since our founding in 1966, PRC has paved the way in the development of speech-generating devices (SGDs) and continues to innovate in the field of augmentative and alternative communication.
Saltillo is dedicated to making personal communication possible to individuals who are unable to use their natural voice. We strive to offer comprehensive training and support for your Saltillo device.
The AAC Funding website from PRC and Saltillo assists SLPs, caregivers and/or educators through the process of creating a submission packet, whether funding an AAC device through Medicare/Medicaid or private insurance.
Learn the basics about augmentative and alternative communication (AAC), explore the difference between language and communication, and read stories of real-life people who use AAC.
Teaching (and learning) a new access method for augmentative and alternative communication (AAC) can be overwhelming. ALP for AAC breaks down this learning process into 3 broad stages with 8 specific phases.
The AAC Language Lab offers real-life solutions in support of language development. Explore language stages and interactive materials designed for Speech Language Pathologists (SLPs), Educators and Parents.
Realize Language is an online service that gives parents and professionals powerful ways to monitor, measure, and maximize a child's use of an Augmentative & Alternative Communication (AAC) speech device.
The Center for AAC & Autism is dedicated to building awareness of the power of AAC, changing the lives of children with autism and other developmental disabilities through education, resources, information and supporting clinical research.
LAMP Words for Life is designed to meet the communication needs of children with autism. Based on the Language Acquisition through Motor Planning (LAMP) methodology, its consistent motor plan enables early success and allows the client's vocabulary and communication skills to grow.
TouchChat is a full-featured communication solution for individuals who have difficulty using their natural voice. TouchChat is designed for individuals with Autism, Down Syndrome, ALS, apraxia, stroke, or other conditions that affect a person's ability to use natural speech.
PRC-Saltillo offers a wealth of resources to make online AAC as easy as possible for you, so you can continue to provide quality treatment and evaluations to clients. Enter AAC TeleTips below and find the online AAC support you need.
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SALTILLO
AAC FUNDING
EXPLORE AAC
ALP FOR AAC
LANGUAGE LAB
REALIZE LANGUAGE
AAC & AUTISM
LAMP WORDS FOR LIFE
TOUCH CHAT
AAC Teletips
