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Troubleshooting

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Trouble Tickets

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Contact Support

Please send any support-related questions to: support@touchchatapp.com

The current version of TouchChat is: 2.47.0

Why Am I Getting An Error Message When Transferring Files?

Troubleshooting information when receiving an error message while transferring files.

No Speech In TouchChat

Learn some tips for troubleshooting when TouchChat is not speaking.

Why do I have multiple TouchChat logos in my camera roll?

Learn why you may have multiple TouchChat logos in the device's camera roll.

_{When you can’t speak, life can feel overwhelming – but it doesn’t have to be that way. Experience the life-changing joy of meaningful communication through our world-renowned, customized AAC vocabularies, assistive technology, and our unmatched training and personalized support. Trust our 50+ years of AAC experience to guide you to the right communication solution. Connect with us to learn more.}

_{For over 50 years, PRC has been a leader in giving a voice to those who cannot speak for themselves. Since our founding in 1966, PRC has paved the way in the development of speech-generating devices (SGDs) and continues to innovate in the field of augmentative and alternative communication.}

_{Saltillo is dedicated to making personal communication possible to individuals who are unable to use their natural voice. We strive to offer comprehensive training and support for your Saltillo device.}

_{The AAC Funding website from PRC and Saltillo assists SLPs, caregivers and/or educators through the process of creating a submission packet, whether funding an AAC device through Medicare/Medicaid or private insurance.}

_{Learn the basics about augmentative and alternative communication (AAC), explore the difference between language and communication, and read stories of real-life people who use AAC.}

_{Teaching (and learning) a new access method for augmentative and alternative communication (AAC) can be overwhelming. ALP for AAC breaks down this learning process into 3 broad stages with 8 specific phases.}

_{The AAC Language Lab offers real-life solutions in support of language development. Explore language stages and interactive materials designed for Speech Language Pathologists (SLPs), Educators and Parents.}

_{Realize Language is an online service that gives parents and professionals powerful ways to monitor, measure, and maximize a child's use of an Augmentative & Alternative Communication (AAC) speech device.}

_{The Center for AAC & Autism is dedicated to building awareness of the power of AAC, changing the lives of children with autism and other developmental disabilities through education, resources, information and supporting clinical research.}

_{LAMP Words for Life is designed to meet the communication needs of children with autism. Based on the Language Acquisition through Motor Planning (LAMP) methodology, its consistent motor plan enables early success and allows the client's vocabulary and communication skills to grow.}

_{TouchChat is a full-featured communication solution for individuals who have difficulty using their natural voice. TouchChat is designed for individuals with Autism, Down Syndrome, ALS, apraxia, stroke, or other conditions that affect a person's ability to use natural speech.}

_{PRC-Saltillo offers a wealth of resources to make online AAC as easy as possible for you, so you can continue to provide quality treatment and evaluations to clients. Enter AAC TeleTips below and find the online AAC support you need.}